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WEBC Re-opening to Member Visits April 8, 2022

male 2 worker at the port

We are pleased to announce our 349 Railway office will re-open to all Plan Member visits effective April 8, 2022.

Returning to drop-in visits is an exciting step for our team. We understand the importance of our role in providing personalized service to the waterfront community and we look forward to resuming in-person interaction with Plan Members. We also thank you all for your patience and understanding as we’ve worked to provide remote services through the COVID-19 pandemic.

Note: Masks continue to be required in common areas of the 349 Railway office. We kindly ask our visitors to respect this building policy, and will provide a mask for use on-site if necessary.

For Plan Members who still prefer phone or email you may continue to reach us at (604) 689-7184 or info@webc.ca, or reach out directly to a specific team:

 

BenefitsEmail
Credited Timecreditedtime@webc.ca
Dentaldental@webc.ca
Enrolments, Prescription Drugs & Coverageenrolments@webc.ca
Extended Healthextendedhealth@webc.ca
Long-Term Disabilityltd@webc.ca
Weekly Indemnity & Covid-19 quarantine/self-isolationweeklyindemnity@webc.ca

 

PensionsEmail
Pensionspensions@webc.ca

 

HOW DO I LEARN MORE ABOUT MY COVERAGE?

 

As a reminder, you may continue to submit claims as follows:

  • Email – scans and photographs are temporarily acceptable
  • Fax – (604) 681-7447
  • Dropbox – Mon – Fri 8:30 am – 4:30 pm at 349 Railway, Vancouver BC
  • Mail please recognize processing times may be slower than by other methods of delivery