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Service Update – Pension Counselling

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We are pleased to announce in-person Pension Counselling visits have resumed at our 349 Railway office. Pre-scheduled appointments are required and may be booked through the Pension team at pensions@webc.ca or (604) 689-7184 (extension 7).

Returning to in-person pension counselling is an important first step in the phased re-opening of our office. As we move through the COVID-19 pandemic the WEBC team is optimistic that through 2022 we will have the opportunity to re-open to all Plan Member visits. In the meantime, we thank you all for your patience and understanding as we work through this together.

As a reminder, you may contact us at (604) 689-7184 or info@webc.ca, or reach out directly to a specific team:

BenefitsEmail
Credited Timecreditedtime@webc.ca
Dentaldental@webc.ca
Enrolments, Prescription Drugs & Coverageenrolments@webc.ca
Extended Healthextendedhealth@webc.ca
Long-Term Disabilityltd@web.ca
Weekly Indemnity & Covid-19 quarantine/self-isolationweeklyindemnity@webc.ca

 

PensionsEmail
Pensionspensions@webc.ca

 

HOW DO I LEARN MORE ABOUT MY COVERAGE?

 

As a reminder, you may continue to submit claims as follows:

  • Email – scans and photographs are temporarily acceptable
  • Fax – (604) 681-7447
  • Dropbox – Mon-Fri 8:30am – 4:30pm at 349 Railway, Vancouver BC
  • Mail please recognize processing times may be slower than by other methods of delivery