About WEBC

The Waterfront Employers of British Columbia (WEBC) is a not-for-profit third party pension and benefits administrator.

We are a partner and resource to the waterfront industry in BC. We support the administration of health benefits & pension trusts, as well as process health and pension benefits for approximately 7,000 active and retired Longshore and Foremen members and their dependents.

Our vision

Our vision is a healthy Waterfront workforce that supports the Community and the Economy.

To do our part, we will exceed the service expectations of our members and stakeholders, and in delivering on that promise build WEBC into the trusted advisor and administrator of Pension and Benefits for the entire BC Waterfront Industry.

This will allow us the opportunity to have an impact on health and wellbeing that goes far beyond coverage levels and plan design.

Our mission

Our mission is to contribute to the wellbeing of our Waterfront family by providing personalized benefits and pension services for our members, as well as specialized advice and tailored administration for the industry.

We achieve this by delivering consistent, accurate and exceptional service with the support of partnerships and a modern technology platform.

Our values

Our team is built on T.E.A.M. – Trust, Excellence, Adaptability & a Member-first approach. We live to these values in everything we do.

T. Trust

"We build relationships."

Accountability – We take ownership of our work.
Collaboration – We find common purpose.
Transparency – We share our intentions.

E. Excellence

"We see excellence as an attitude."

Accuracy – We are diligent.
Grit – We preserve.
Integrity – We are fair.

A. Adaptability

"We take challenges."

Change – We seek improvement.
Creativity – We are solution finders.
Learning – We share growth mindset.

M. Member-First

"We are member centric."

Care – We go above and beyond.
Commitment – We are dependable.
Compassion – We are empathic.

The benefits team:

The WEBC Benefits team consists of a small group of dedicated, cross-functional administrators responsible for 1:1 member service, hour-bank administration, claims adjudication, case management and payments.

Much like the waterfront workers they support, the benefits team is culturally diverse and they bring professional experience from around the globe into the local, personalized and one-to-one member service they provide every day.

The pension team:

The WEBC Pension team have built their careers around providing pension services to union workers. The team takes pride in the one-to one support they provide to members as they transition from work to retirement, during what can be a most difficult time in a person’s life.

We pride ourselves on leading by example, and living our values. Our values extend to the services we supply our members, and our office culture and how we treat each other as colleagues. Check out our current career opportunities to see if we’re looking for you!